Overview Languages English Education - Secondary (high) school graduation certificate Experience 1 year to less than 2 years Responsibilities Tasks - Supervise other workers - Establish and implement policies and procedures - Train other workers - Assign, co-ordinate and review projects and programs - Determine and establish office procedures and routines - Oversee the classification and rating of occupations - Plan, develop and implement recruitment strategies - Answer telephone and relay telephone calls and messages - Oversee the preparation of reports - Order office supplies and maintain inventory - Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information - Set up and maintain manual and computerized information filing systems - Recruit and hire workers and carry out related staffing actions Supervision - 3-4 people Experience and specialization Computer and technology knowledge - Google Docs - MS Excel - MS Outlook - MS PowerPoint - MS Word - Accounting software - MS Office Additional information Work conditions and physical capabilities - Ability to work independently - Fast-paced environment - Work under pressure - Tight deadlines - Attention to detail - Repetitive tasks - Large caseload - Large workload - Work with minimal supervision Personal suitability - Ability to multitask - Excellent oral communication - Excellent written communication - Flexibility - Organized - Team player - Accurate - Client focus - Time management - Adaptability - Accountability - Dependability - Quick learner